Refund policy

This Refund Policy applies to services acquired from Coursefy and outlines the conditions under which you may request a refund.

GENERAL REFUND GUIDELINES

Funds for services obtained from https://coursefy.io are eligible for reimbursement only if the cancellation request is initiated within 30 days of the transaction. 
The transaction date, as defined by this Refund Policy, is the date of the service purchase, including any service extension carried out by Coursefy according to the Terms and Conditions.

You may choose to cancel a service at any time. However, a refund will be granted solely if the request is made within the specified refund period for that particular service.

It's essential to acknowledge that the general refund conditions apply to all refund-eligible services. Moreover, special terms may apply to specific services, as outlined below.

Please note that no service can be eligible for more than one refund, and the service(s) must be cancelled before we can proceed with a refund.

SPECIAL SERVICE TERMS

Specific services may have unique refund conditions in addition to the general guidelines stated above. Any such special terms will be detailed within the description of that specific service.

 

REFUND EXEMPTIONS

Refunds will not be processed if your service(s) are suspended or terminated for cause. In such cases, the right to a refund is forfeited.

CURRENCY CONSIDERATIONS

All refunds are processed in EUR (Euros). As a customer, you are responsible for any exchange rate fluctuations between the payment date and the refund date. We do not assume any liability for such volatility.

CONTACT

If you have any questions or need further clarification regarding our Refund Policy, please contact our customer support team

via email - care@coursefy.io
via phone - +17822025545
via website - https://coursefy.io/pages/contact

We are here to assist you and provide any necessary information to ensure a seamless experience with Coursefy’s services.